Advice: DuckWeb Maintenance this Weekend

From Heather Gustafson on the Advising Teams Channel: O365_IntroDUCKtion and General Advising

 

DuckWeb Maintenance this Weekend

 

Thank you for reaching out about DuckWeb being down this weekend and it being a deadline that students have strong feelings about.

DuckWeb will have an updated message, but sometimes students are so frustrated by the first words that DuckWeb is down that they do not read everything or scroll down on their device.

 

We are encouraging advisors/advising groups to use OOO messages this weekend that include something like:

DuckWeb is down for extended maintenance from 7pm on Friday, 10 January, to 10pm on Saturday, 11 January.  If you are trying to drop any or all courses email registrar@uoregon.edu from your UO email and Include all course information such as:  I want to drop MATH 100 – Beginning College Math in Winter 2024.

 

If a student emails you over the weekend and does nothing else advisors can submit supporting statements for a student’s petition for missing the deadline and share the original email.  We would expect a timely petition if this situation occurs.